Shipping Policy

SHIPPING TIMES

All Orders are shipped after our processing time of 14-21 working days Monday-Friday. Delivery is 3-5 working days via hermes in the UK

In Ireland it could take up to 14 working days to receive your order 

World wide could take up to 1 month depending on where you are in the world. 

MY ITEMS HAVE NOT ARRIVED WHAT SHOULD I DO?

Most items arrive within 3-5 working days in the UK , if its been longer email us at organisation39@outlook.com. It could take up to 10 working days if there are delays, after 10 working days we open a investigation with Hermes which can take up to 21 working days. After the investigation has been completed and if the items are deemed lost we will refund or replace your order. PLEASE NOTE you have up to 10 working days from the date of your dispatch email to notify us your items have not arrived, if your items are marked delivered we do have full tracking, if its been more than 30 days since your order was shipped we unfortunately cannot do anything. So please make sure you contact us as soon as possible.